Custom (Bespoke) insoles – 3D printed to last!
(This information page is the same as the leaflet or email you would have been provided with when receiving your insoles).
Unlike degradable, temporary orthotic insoles that you may purchase over the counter, via the internet, or as a starting prescription from us in clinic, we offer a bespoke different permanent solution!
InMotionClinics.com provides our own Podiatrist 3D printed bespoke, tailor-made prescriptions.
First 30 days from receipt
Any alterations and adjustments that are needed are covered by InMotionClinics.com
For example, if you feel the orthotics are too thick / short / uncomfortable, etc, please notify us within 14 days, and we will arrange a free adjustment accordingly.
NB: In some cases, we may request that you come in for a paid ‘fitting’ appointment so we can assess things accurately (eg, you may be enjoying the orthotics in some shoes, but are having difficulty fitting/trimming the orthotics into several pairs of other shoes).
Any alterations or adjustments requested beyond the first 30 days of use (receipt) will incur an appointment cost and a materials fee for changing your current prescription.
The orthotics are made from a well-test reliable material and should last several years. If your orthotics degrade too quickly, please let us know
Note: free repairs do not apply to pet damage (dog chews of insoles)! and other forms of accidental damage. This is a surprisingly common problem!
If your walking pattern and/or biomechanics change significantly at any future point (this will need an assessment again after 18-24 months of use), new scans and new orthotic insoles may be required.
Finally, we keep your scans and orthotic details on file for 18months. After this time, if you’d like more orthotics, a standard podiatry appointment and ‘new scans’ would be needed.
*NB: for older carbon fibre devices, whilst the external Orthotic Lab we used to work with is a large medical company, any warranties they offered is by them (not your prescribing Podiatrist or by InMotionClinics.com) as long as they continue to trade. Your Podiatrist is your point of contact to any Labs we used to work with; not the provider of any product warranty.
